We strive to give you the best Quality products

We strive to work with the best designers who offer quality products at affordable prices. We thoroughly inspect all items when we receive them, but sometimes we miss something. If you believe you’ve received a damaged or defective item, please do not hesitate to reach out to us via email (info@LoveHGB.com) so we can take care of it. We want you to love everything you purchase from us and we will work with you to make it right!

Online Order Return/Exchange Policy

All returns are valid for store credit only. Refunds will not be issued. We do not refund back to your original method of payment.  Returns and exchanges must be made within 14 days of you receiving your order. If you are unsure of your size, please reach out to us via email (info@LoveHGB.com) BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. DISCOUNTED/ SALE ITEMS ARE FINAL SALE, cannot be returned or exchanged.

Items can be returned within 14 days from the date your items are delivered or picked up in store. Items must be in *original condition within 14 days to receive an exchange or store credit

*Original condition: Items that have NOT been worn, altered or washed with all original tags attached.

Please note, returns may take 2-3 business days to process from date of arrival. When returning, please securely pack and seal returned items with the invoice included in an appropriate shipping box or envelope as we are not liable for packages that we do not ship ourselves. HGB does not provide shipping labels for returns. Original invoice must be in included in your return packages.

Please send returns to:

Hello Gorgeous Boutique

Attn: Return Department

580 East Main Street

Henderson, TN 38340

Shipping Policy:

Online orders will be processed and shipped within 1-3 business days from date of purchase. All orders will be given a tracking number. Orders of $75+ will receive free shipping. Once the order has been received by the shipping provider, we are no longer responsible for the order. Issues with package location or delivery delays must be taken up with the shipping provider directly. Customers are responsible for paying for any return shipping for styles that are being returned or exchanged. Customers are also responsible for paying additional shipping if they provide an incorrect shipping address and their order is returned or undeliverable.